Editorial Team
Meet the Spinago editorial team: who writes and checks our pages, how we fix mistakes, the review criteria with weights and the checking protocol.
Who we are
The Spinago editorial team is a small group of writers, fact-checkers and editors who work without personal profiles. Every page is written from the brand's own published pages, checked by a second person and corrected openly when something changes. This page explains the roles, the scoring weights and the correction process.
We are an editorial desk, not a list of personalities. Pages about Spinago Casino are written by a team of writers, checked by fact-checkers and signed off by an editor. We keep the format anonymous on purpose: what matters to an Australian player is whether a page is accurate and current, not who typed it.
Our job is to explain how the casino works in plain language. That means covering the things a player actually asks before registering: who runs the site, which payment methods the cashier lists, what the bonus terms say, which studios supply the games and what tools exist to keep play under control. We write for players in Australia, so amounts are shown in A$ where the casino shows a local figure, and we leave out payment methods that no longer work for Australians.
Writers
Draft each page from the casino's published pages and terms. They write short, concrete sentences and avoid filler, hype and promises about winning.
Fact-checkers
Compare every number, name and condition in a draft with the source it came from. A claim without a source is removed or rewritten.
Editors
Check structure, tone and completeness, make sure the page answers the questions a player would ask and approve it for publishing.
Responsible gambling reviewer
Makes sure Australian help services are named correctly and that no page encourages play beyond a player's means.
We cover the whole player journey: how to deposit, how bonuses are structured, which table games are offered, such as roulette, and how to set limits. Each topic gets its own page so you can jump straight to what you need.
How we correct mistakes
Casinos change terms, cashiers and promotions, and sometimes we get things wrong. We treat that as normal work, not something to hide. A correction is made as soon as the problem is confirmed, and the date shown at the top of the page is updated only when the content really changed.
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1
Report arrives
A reader, a colleague or a routine review flags a line that looks wrong or out of date.
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2
Source is reopened
A fact-checker goes back to the casino's own page, terms or cashier and reads the current wording.
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3
Fix is drafted
The writer changes the line so it matches the source. If the source is unclear, the number is removed instead of guessed.
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4
Second person approves
An editor who did not write the fix reads it and checks that nearby text does not contradict it.
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5
Page is updated
The corrected text goes live, and the updated date changes. Related pages that repeat the same fact are fixed in the same pass.
If a detail cannot be confirmed from a primary source, we do not publish it. You will sometimes see a table cell marked as not published. That is deliberate: an honest blank is more useful than a number that may be wrong.
Review criteria and weights
When we assess a casino page, we look at the same six areas every time. The weights below show how much each area counts. They add up to 100 and they are editorial priorities, not a score handed out to the casino.
| Criterion | Weight | What we check |
|---|---|---|
| Operator transparency | 20% | Company, licence |
| Bonus clarity | 20% | Terms, wagering |
| Cashier | 20% | Methods, currencies |
| Games | 15% | Lobby, studios |
| Responsible play | 15% | Limits, exclusion |
| Support | 10% | Channels, hours |
Operator transparency covers the company name and licence the casino states on its own pages. Bonus clarity asks whether wagering and caps are written in terms a player can find. The cashier row looks at which methods and currencies are listed, including whether AUD is available. Games looks at lobby size and the studios behind it. Responsible play looks at limits, cooling-off and self-exclusion tools. Support covers which channels are offered and what the casino says about availability.
Why these weights? Money and clarity matter most. A player who understands who runs the casino, what a bonus really requires and how deposits and withdrawals work can make an informed choice. Games and support matter too, but they come after the basics.
Our checking protocol
Every page passes the same sequence of checks before it is published. The protocol is short on purpose, so that it is actually followed each time, whether the page is about a bonus, a payment method or a single game.
- 1
Collect facts only from the casino's own pages, its terms and the regulator's own page where one exists.
- 2
Write each fact in the form the source uses and keep the casino's official spelling of its name.
- 3
Show amounts in A$ only when the casino itself shows an Australian figure. Amounts in other currencies are described as a rule, without conversion.
- 4
Leave out payment methods that are no longer available to Australian players.
- 5
Name only Australian help services in responsible gambling text.
- 6
Have a second person read the page against the sources before it goes live.
- Operator
- Novatrix SRL
- Operator country
- Costa Rica
- Licence stated
- Tobique Gaming Commission
- Licence number
- 0000002
- Cashier currencies
- AUD, EUR, CAD, NZD, crypto
- Support
- Email, 24/7
The table above is an example of the kind of facts we put on a page. They are the details the casino itself publishes about its company, licence, cashier and support. Where the casino says nothing, for example about response times, we say nothing either.
Before and after: examples of corrections
| Topic | Before | After |
|---|---|---|
| Lobby size | 2,500+ games | 7248 games |
| Deposit wagering | 35x | 3x deposit |
| Support channels | Chat, phone | Email, FAQ |
| Support hours | Limited | 24/7 |
| Currencies | USD, GBP | AUD, EUR, CAD |
These rows show the kind of changes we make when a line does not match the casino's own pages. In each case the earlier wording was replaced with what the casino actually publishes. The 3x figure applies to deposits under the casino's terms, and we do not publish a bonus wagering number because the casino does not state one in the pages we use.
Corrections like these are why we avoid round, impressive numbers unless a source supports them. A lobby of 7248 games sounds less tidy than a generic claim, but it is the figure the casino shows, so it is the figure you get from us.
Contacts and feedback
If you spot something that looks wrong, tell us. The most useful message names the page, quotes the line in question and says what you saw on the casino's own site. We read every message and fix confirmed errors using the process described above. Contact details are in the footer of every page on the site.
We cannot resolve account disputes, release withdrawals or change bonus terms. Those matters are handled by the casino's own support team, which is available by email around the clock. Our role is to keep the information on these pages accurate.
Editorial team questions
Who writes the pages on this site?
Pages are written by an editorial team made up of writers, fact-checkers and editors. We do not publish personal profiles, because the focus is on the accuracy of each page and the sources behind it rather than on individual authors. Every page is read by a second person before publishing.
How do you choose which facts to publish?
We use what the casino publishes on its own pages and in its terms, plus the regulator's own page where available. If a detail such as response time or a maximum limit is not published there, we do not state it. That is why some table cells say not published.
How do you treat bonus information?
We read the promotion page and the terms together. We report the structure of the offer and the conditions the casino states, such as the deposit wagering rule. If a condition is not clearly published, we leave it out instead of guessing, and we avoid promising any outcome.
Do the review weights change the result for a casino?
The weights show editorial priorities: operator transparency, bonus clarity and the cashier count most at 20% each. They are applied the same way to every page we write, so the emphasis stays consistent and readers know what we consider important.
What happens when a casino changes its terms?
We reopen the casino's page, compare the new wording with ours, correct the text and update the date. Related pages that repeat the same fact are fixed at the same time. The updated date changes only after a real edit.
How can I report an error?
Use the contact details in the site footer. Send the page address, the line you think is wrong and what the casino's own site shows. Confirmed errors go through our correction steps and are fixed on the page.
Do you offer help with gambling problems?
We are not a help service, but we point Australian readers to the right ones. Gambling Help Online offers free support at gamblinghelponline.org.au, and BetStop at betstop.gov.au lets you self-exclude from licensed Australian wagering services.
Keep Reading
- Roulette Spinago roulette for Australian players: live Evolution tables, RTP and house edge maths, A$ play, mobile tips and a checklist before your first spin.
- How to Deposit Step-by-step guide to depositing at Spinago Casino from Australia: cards, e-wallets, crypto, speeds, fees, declined payments and common myths.
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Written by Katie Evans, Casino Review Expert
Published 2026-10-26 · Updated 2026-10-26 · Checked 2026-10-26